COOKIES AND PRIVACY POLICY

Last updated: 10 June 2026

This Cookies and Privacy Policy explains how Strathearn Eventing collects, uses and protects any personal information you provide when using this website.

We are committed to protecting your privacy and keeping your personal information safe. Any information you provide will only be used in accordance with this policy.

Who we are

This website is operated by:

Strathearn Eventing
Hilton House
Methven
Perth
PH1 3QX

Telephone: 01738 840 263
Mobile: 07802 559 127
Email: enquiries@strathearneventing.co.uk

For the purposes of data protection law, Strathearn Eventing is the data controller for the personal information collected through this website.

Information we collect

We may collect the following information when you use this website:

  • Your name
  • Your email address
  • Your telephone number
  • Your billing address
  • Details relating to event bookings
  • Order and payment information
  • Any information you provide through contact forms, booking forms or checkout forms
  • Website usage information, such as pages visited, browser type and device information
  • Cookie and analytics data

We only collect information that is necessary for the purpose it is being provided.

How we use your information

We may use your information to:

  • Respond to your enquiry
  • Process event bookings
  • Manage orders placed through the website
  • Send booking confirmations and event-related information
  • Contact you about your booking, order or enquiry
  • Process payments and refunds
  • Keep records for accounting, tax and legal purposes
  • Improve our website and services
  • Keep the website secure and working properly
  • Send occasional updates or marketing messages, where you have chosen to receive them

We will not sell your personal information to third parties.

Event bookings and WooCommerce

This website uses WooCommerce to manage online event bookings and orders.

When you place a booking or order through the website, we may collect and store the details needed to process that booking. This may include your name, contact details, billing details, booking date, event information, order notes and payment status.

Payment details are processed securely by the payment provider used on the website. Strathearn Eventing does not intentionally store full card details on this website.

Lawful basis for using your information

We rely on one or more of the following lawful bases when using your personal information:

  • Contract, where we need your information to process your booking or order
  • Consent, for example when you sign up to receive marketing or accept certain cookies
  • Legal obligation, where we are required to keep records for tax, accounting or regulatory purposes
  • Legitimate interests, where we need to manage enquiries, improve our services, maintain website security or administer the business

How long we keep your information

We only keep your personal information for as long as necessary.

Enquiry information is normally kept only for as long as needed to deal with the enquiry. Booking and order records may be kept for longer where required for accounting, tax, insurance or legal purposes.

Marketing information is kept until you unsubscribe or ask us to remove your details.

Who we share your information with

We may share your information with trusted service providers who help us operate the website and provide our services. These may include:

  • Website hosting providers
  • Website management and maintenance providers
  • WooCommerce and related WordPress services
  • Payment processors
  • Email service providers
  • Accountants or professional advisers
  • Event administration providers, where relevant
  • Analytics providers, where used

These providers are only given access to the information they need to carry out their work.

We may also share information if required to do so by law.

Cookies

Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember preferences, process bookings and understand how visitors use the site.

This website may use the following types of cookies:

Strictly necessary cookies

These cookies are required for the website to function properly. They may be used for things such as website security, page navigation, shopping baskets, checkout, bookings and payment processing.

These cookies cannot usually be switched off because the website may not work properly without them.

WooCommerce cookies

WooCommerce may use cookies to help manage bookings, orders, basket contents, checkout and customer sessions. These cookies help the website remember booking and order information while you move through the site.

Analytics cookies

These cookies help us understand how visitors use the website, such as which pages are visited most often and how people move around the site. This helps us improve the website and make it more useful.

Analytics cookies are only used where enabled on the website and, where required, with your consent.

Functionality cookies

These cookies allow the website to remember choices you make, such as preferences or settings.

Marketing cookies

Where used, these cookies may help us show relevant content, measure advertising performance or connect with third-party platforms.

Managing cookies

When you first visit the website, you may be asked to accept, reject or manage cookies.

You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies, but some parts of the website may not work properly if you do this.

Third-party services

This website may use third-party services such as:

  • WooCommerce
  • Payment providers
  • Google Analytics
  • Google Maps
  • Email services
  • Website security tools
  • Social media platforms

These services may set their own cookies or process data in accordance with their own privacy policies.

Email marketing

We will only send you marketing emails if you have agreed to receive them, or where we are otherwise allowed to do so by law.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Security

We take reasonable steps to keep your personal information secure and protect it from loss, misuse, unauthorised access or disclosure.

However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your rights

Under data protection law, you have rights over your personal information. These may include the right to:

  • Ask for a copy of the personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information
  • Ask us to restrict or object to certain uses of your information
  • Withdraw consent where we rely on consent
  • Ask for your information to be transferred, where applicable
  • Complain to the Information Commissioner’s Office if you are unhappy with how your information has been handled

To make a request, please contact us at enquiries@strathearneventing.co.uk.

Complaints

If you have any concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

Changes to this policy

We may update this Cookies and Privacy Policy from time to time. Any changes will be posted on this page with an updated date.